Questions and Answers
Let us help answer some of your questions that you may have about
pricing, shipping, design work and more. Below is a list of questions that some of our
customers have already asked. Maybe they can help you.

Still have a question?
Then send us an email and one of our friendly
staff members will be glad to help you out with your question!
 
 
 
Q.
 
Is there a minimum order or can I buy just one items?
 
A.
  That's the great thing about My Team Rocks. You can buy a single item if that is what you choose to do.
 
 
 

Q.

  How long will it take to get my order?
 
A.
  Items are scheduled to ship within seven days of the store closing. The store closing time and date should be listed on your store page.
 
 
 
Q.
  Can I return merchandise if I don't like it or if it doesn't fit?
 
A.
 
  Items are made to order and are not returnable except in the case of defective merchandise. In the case of defective merchandise, we will replace or repair the defective item and return it to the customer.
 
 
 
Q.
  I don't see anything I like, can I custom order something special?
 
A.
  Sorry. We are unable to do custom orders at My Team Rocks.
 
 
 
Q.
  When do I pay for my order?
 
A.
 
  Upon completion of your order. Payment must be made by credit or debit card. Orders will not be processed without payment.
 
 
 
Q.
  What do I need to do to get a store for my team?
 
A.
  Go to the "Contact Us" page and click on the "Add a Team" Link. We will contact you about adding your team.

 

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